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Store Policy

Store Policy

Customer Care

We aim to continue to provide good quality products that our customers enjoy using and we look forward to receiving your feedback.

These are handmade products, so please note that there may be variations in the designs offered but if you want specific designs, send us a message and note that where such is out of stock, it may take some time to produce your order but we work to minimise delays. When you make an order, you are responsible to ensure that the information you provide to us is correct at the time of your order, as we may not be able to rectify mistake afterwards.


We constantly look to improve our customers' experience(s) both when they visit our site to buy and/or use our products. 

If you have any question about Joomies' product, please contact us if your questions are not answered by the frequently asked questions (FAQs) on our site. 

Privacy & Safety

Our site is hosted on Wix, which provides us with the online platform that enables us to sell our products to you. Your data is stored through Wix data storage and databases. They store your data on a secure server behind a firewall.

When you browse our site, we automatically receive your computer's Internet Protocol (IP) address in order to provide you with information that helps us learn about your browser and operating system etc.

We may send you emails about our products and services from time to time.

When you buy from us, as part of the buying and selling process, we collect your personal information, such as your name and address to help us fulfil your order and we may pass these on to third parties such as delivery agents in order to be able to fulfil your order.


If you pay using your credit card, your transaction data is encrypted through

the Payment Card Security Industry Data Security  Standard (PCI-DSS). Your purchase transaction data is stored only as long as necessary to complete your purchase transaction, after which your purchase transaction data is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI security standards council, which is a joint effort of brands like Visa, Mastercard, American Express etc.

PCI-DSS requirements help ensure the secure handling of credit card information by our site and its service providers.

For more insight, you may also want to read Wix's Terms of service here or Privacy statement at

Limitation of liability

To the maximum extent permitted by applicable law, in no event shall Joomies and/or its owner, be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.

To the maximum extent permitted by applicable law,  Joomies  and/or its owner assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to this website and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.


Right to change and modify Terms

We reserve the right to modify these terms from time to time at our sole discretion.  Your use of the Website constitutes your acceptance of any new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website .

Wholesale/Custom order Enquiries

Our products are available for wholesale and/or custom orders. Please send us a message to discuss your requirements.

Payment Methods

Credit card payments



Alternative Payments
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